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Privacy Policy

Last Updated: March 6, 2026

At Polynesian Hostel Beach Club, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your data.

 
1. Information We Collect

We collect personal information that you voluntarily provide to us when you make a reservation, check in, or contact us. This may include:

  • Identification Data: Full name, date of birth, and nationality.

  • Contact Information: Email address and phone number.

  • Travel Documentation: Proof of ongoing travel (flight itinerary or boarding pass) as required by our House Rules.

  • Payment Information: Credit/debit card details (processed securely via our PCI-compliant booking system).

  • Technical Data: IP address and browser type when visiting our website.

 
2. How We Use Your Information

We use your data to:

  • Process and guarantee your reservations.

  • Verify eligibility (such as the 16+ age requirement for dorms).

  • Send reservation confirmations and 4–6 automated messages/emails regarding your stay and special offers (guests may opt out by replying "STOP").

  • Ensure the safety and security of our guests and staff.

 
3. Data Sharing & Third Parties

We do not sell or rent your personal information. We only share data with third parties in the following cases:

  • Service Providers: To facilitate bookings (e.g., Cloudbeds or similar Property Management Systems).

  • Legal Requirements: To comply with Hawaii state laws, local tax regulations (Honolulu County), or law enforcement requests.

  • Safety: If necessary to prevent harm or protect the vital interests of our guests.

 
4. Security & Retention

We employ industry-standard security measures to protect your information from unauthorized access.

  • Physical Security: Staff-only access to reception computers.

  • Digital Security: Encrypted payment processing.

  • Retention: We retain personal information only as long as necessary to provide our services and comply with legal or tax obligations.

 
5. Cookies and Tracking

Our website may use cookies to improve your user experience, track site usage patterns, and serve relevant advertisements. You can choose to disable cookies through your browser settings, though some site features may be affected.

 
6. Your Rights

You have the right to request access to the personal data we hold about you or ask for its correction or deletion, subject to legal and contractual retention requirements.

 
7. Contact Us

For any questions regarding this Privacy Policy or your data, please contact us at:

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